- Five of your company's employees have Windows 2000 Professional portable computers.The employees
use their portable computers in a network enabled docking station when they are at their desks.When
the employees are working outside of the office, they use the portable computers without network
You have just installed wireless PC card network adapters in the portable computers so that the
employees can access the network when they are in the conference rooms in the office building.
You need to configure the portable computers for optimum performance in all of the working
What should you do?
- Configure the wireless PC card network adapters to use DHCP to obtain their IP addresses.
- Configure three different hardware profiles on each portable computer.
- Configure the wireless PC Card network adapters to use Automatic Private IP Addressing when they
cannot detect a DHCP server.
- Instruct each employee to unplug the wireless PC card network adapter whenever the portable computer
is attached to a network-enabled docking station.
Explanation: To ensure the optimal performance in all three networking environments, you should create three
separate hardware profiles that the users can choose from under different network environments.You should
create a profile to be used when the portable computer is docked at the office; another profile for when the
portable computer is not docked in the office but uses the wireless PC card network adapters; and a third profile
for when the portable computers are used in the field and are not connected to the network.
- You install an updated device driver for a zip drive on a Windows 2000 Professional computer.You
restart the computer.During the startup process, the computer stops responding.
You then restart the computer in the Safe Mode.During the startup process, the computer stops
responding again.You suspect the new device driver is causing the problem.You want to resolve the
problem so that the computer starts successfully.
What should you do?
(Select all that apply)
- Use the listsvc command to disable the Zip device driver.
- Use the disable command to disable the Zip device driver.
- Select Recovery Console from the Repair menu.
- Select the debug mode from the Windows 2000 Advanced Options menu.
- Insert the Emergency Repair Disk.
- Specify the path to the recovery file on the hard disk.
G.Start the computer by using the Windows 2000 Professional CD-ROM.
Answer: B, C, G
Explanation: The Recovery Console is a command-line interface that can be used to access a hard disk of a
Windows 2000 computer system.It can be accessed from the Windows 2000 Professional installation CD-ROM
and can be used to repair an installation of Windows 2000 Professional by repairing the registry or by disabling
a device driver or service.To repair an installation of Windows 2000 Professional by disabling a device driver,
boot the computer from the Windows 2000 Professional installation CD-ROM.On the Welcome to Setup
screen, press R to open the Repair Options screen, and press C to activate the Recovery Console.If you are
unsure of the name of the device driver that is causing the problem you can type 'listsvc' to obtain a list of the
device drivers that currently installed on the computer.Then use the DISABLE command to the disable the Zip
device driver.Finally, type 'exit' and press enter to restart the computer.
- You want to configure your Windows 2000 Professional portable computer to use offline files.The files
that you want to access offline include a large project file and some smaller personal files.
Your portable computer is configured to connect to the network by using the dial up connection at
scheduled times during day to automatically download your e-mail messages.You do not want to
synchronize the project file when you connect to the network using the dial-up connection.
What you should do?
- Configure the Synchronization Settings to perform a quick synchronization.
- Configure the Synchronization Settings to ask you before synchronizing items.
- Configure the Synchronization Settings to synchronize the project file only when using the LAN
connection.Set synchronization for the personal files for both the LAN connection and your dial-up
- Set the synchronization settings to synchronize the project file only when you log off the network.Set
synchronization for the personnel files for both the LAN and dialup connection for logging on and
Explanation: With Windows 2000 it is possible to have different synchronization settings for every network
connection.In this case one synchronization setting can be used for the LAN connection and another
synchronization setting can be used for the dial-up connection.
- You install a SCSI adapter and a SCSI tape drive on your Windows 2000 Professional computer.You
start the computer and Windows 2000 Professional detects and installs drivers for the new SCSI devices.
Later the same day, you restart your computer.During the startup process, the computer stops loading
Windows 2000 Professional.You then restart the computer and it stops again.
vsYou want to enable your Windows 2000 Professional computer to start successfully.
What should you
- Start the computer in Safe Mode.Enable driver signing.
- Start the computer in Safe Mode.Use Device Manager to remove the SCSI tape device.
- Start the computer by using the Recovery Console.Repair the Master Boot Record by using the fixmbr
- Start the computer by using the Recovery Console.Disable the SCSI adapter device driver by using the
Explanation: SCSI adapter device drivers are loaded in Safe Mode.If we try to start the computer in Safe
Mode the faulty device driver will be loaded and the computer will stop loading Windows.We should instead
use the Recovery Console to disable the device driver.We use the disable command to do this.
- You are the administrator of a Windows 2000 Professional computer.You schedule a task to run after 15
minutes.One hour later, the task still has not run.
You notice that your Event Viewer system log has the following error message;
"The task scheduler service failed to start due to following error.The service did not start due to login
You want to run the scheduler task again.
What should you do before restarting the task scheduler
- Set the task scheduler service to log on using the local system account
- Set the task scheduler service to allow the service to interact with the desktop
- Restart the remote producer call (RPC) service.
- Log off and then log on to an account in the Power Users group.
Explanation: Task Scheduler service must be set to log on using the Local System account and not a user
account.The Task Scheduler is a service and requires 'Log on as a service' rights, which allows a security
principal to log on as a service, as a way of establishing a security context.The Local System account on the
Windows computer always retains the right to log on as a service.Any service that runs under a separate
account must be granted this right.
- A user named Tom reports that applications on his Windows 2000 Professional computer are running
slowly.You notice that Tom's computer has 64 MB of RAM and 100 MB free disk space.
can you use to improve performance?(Choose all that apply)
- Add Tom to the Power Users group.
- Set the total paging file to 75 percent of physical memory.
- Perform a disk analysis, and use the disk defragmenter, if recommended.
- Use disk cleanup to delete temporary files and unnecessary program files.
- Ensure that the performance options setting is optimized for background services.
Answer: C, D
Explanation: The system in this scenario is showing symptoms of running out of disk space.The Disk Cleanup
utility can be used to free some disk space.It's also a good idea to defragment the hard drive as a hard drive
which is close to its maximum capacity can become fragmented fast.
- You are the administrator of your company's network.You attempt to install a printer driver on a
Windows 2000 computer for a user named Linda.
You receive the following error message: "Error 11-Cannot install printer driver."
The driver was originally downloaded from the printer manufacturer's Web site.You have successfully
used the driver in the past on their Windows 2000 Professional computers.
You want to configure Linda's computer to check for driver integrity and to allow you to install this
What should you do?
- Configure driver signing to display a message before installing an unsigned driver.
- Configure driver signing to ignore File Signature Verification.
Create a Local Computer Policy to enable Windows File Protection.
- Use the Add Printer Driver wizard to install the driver.
Create a Local Computer Policy to enable Windows File Protection.
- Use the Print Troubleshooter.
Configure the computer to prevent the installation of unsigned drivers.
Explanation: The error message in this scenario indicates that the Driver Signing option, File Signature
Verification, is set to Block.Therefore the unsigned driver cannot be installed.Changing the File Signature
Verification to Warn will allow the installation of the device driver.It will also show a warning message when
you try to install an unsigned driver.The warning message also contains an option to install the unsigned
drivers anyway.These settings are set in the Driver Signing settings on the Hardware tab of the System applet
on the Control Panel.
- Users report that some shortcuts on the Start menu of their Windows 2000 Professional computers are
hidden.They want to access their shortcuts without having to click a scroll arrow.
How must you configure the client computers to always display all Start menu shortcuts?
- In the Folder Options dialog box, clear the Enable Web content check box in My Desktop Properties.
- In the Display Properties dialog box, clear the Transition effects for menus and tooltips check box.
- In the Folder Options dialog box, clear the Hide file extensions for known file types check box.
- In the Taskbar and Start Menu Properties dialog box, clear the Use Personalized Menus check box.
Explanation: Personalized Menus keeps the Programs menu clean by hiding items that have not been used
recently, while retaining the accessibility of all the other programs.When Personalized Menus is enabled,
Windows 2000 keeps track of which programs are used, and hides the programs that have not been used
recently.The Start Menu Properties dialog box is accessed by clicking the Start button, selecting Settings, and
then selecting Taskbar and Start menu.
- You want to connect to your company network from your Windows 2000 Professional computer at home.
You have an ISDN line that is used for Internet connectivity.You create a VPN connection and are able
to connect successfully to the company network.While connected to the company network, you are
unable to access the Internet.
What must you do so that you can access the Internet?
- Configure the ISDN connection to use SLIP instead of PPP.
- Select the Enable Internet Connection Sharing for this connection check box in the ISDN connection
- Clear the Use default gateway on remote network checkbox.
- Install and configure the SAP Agent service.
Explanation: If the connection is using the default gateway on the remote network, it will be able to access
computers on the remote network but it will not be able to access Internet.
- You are the administrator of a Windows 2000 network.You install Windows 2000 Professional on a new
computer and configure the TCP/IP settings to have a static IP address.
While testing network connectivity from the new computer, you discover an error in the DNS server
address that is configured in the TCP/IP settings.You configure the correct DNS server address, which is
10.1.1.5.However, you are still unable to successfully connect to network resources by name.
You run the IPconfig/all command.The results indicate that the DNS server address is now configured as
You need to ensure that the computer can connect to network resources by name.
What should you do?
- Stop and restart the DNS Client service.
- Add 10.1.1.5 to the DNS server list on the TCP/IP Advanced Properties tab.
- Add an A (host) record for the computer to the DNS server's zone file.
- Configure your DHCP server to have a DNS server address of 10.1.1.5.
Explanation: In this scenario the client computer does not have the correct information in its local DNS cache.
There are two ways to solve this problem.You could use ipconfig /flushdns to reset the DNS cache, or you
could stop and restart the DNS client service.