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Receptionist Interview Questions

A receptionist is considered as one of the most important employees, that plays a very important role in building a very good image for any company or organization. This is because it is the receptionist who comes first in contact with anyone visiting the company. The receptionist is not only responsible for internal communications, but is responsible for external communications as well. Hence, employers need to be careful while selecting a receptionist because of these reasons. Following are some very good sample receptionist interview questions to help you prepare for the big day.

Question 1: Why you are interested in this job?

Answer: This is one of the most common questions which is asked in almost all types of job interviews. Hence, you need to prepare thoroughly for this question if you want to impress the interviewer within the first few minutes of the interview. Here you are required to mention all the skills which are a must for this job such as good interpersonal skills, ability to carry put multiple tasks simultaneously, exposure to various software for the purpose of documentation and other related skills.

Question 2: Tell me something about yourself.

Answer: This is a statement which is common to almost all the employers and recruiters irrespective of the job profile they are recruiting for. However, the answer to this question should be strictly in accordance with the profile you have applied for. In this case, you need to describe those personal qualities that are most relevant for being a good receptionist and not the general qualities.

Question 3: What, according to you, is the most important skill required for being a perfect receptionist?

Answer: As far as my knowledge is concerned, the most important feature that is demanded of a receptionist is to be a social individual. A receptionist is someone who is responsible for interacting with people from diverse backgrounds and nature during a typical working day. Hence, it is very important to be very good at communication skills. Also, as a receptionist, you should also keep your calm while working. Otherwise it will create a bad impression ,on the people you come across, not only about yourself but also about the organization for which you are working.

Question 4: What software are you comfortable with?

Answer: This question is for knowing the technical skills that you possess for handling all the documentation related to the job. If you have some certifications then you ought to mention them in order to elevate your chances of selection. However, if you don't , say that you are technologically savvy and can grasp things very quickly. So, you will get used to any software used by the company very quickly .

Question 5: How will you deal with the high workload and the stress accompanying the job?

Answer: This question is for knowing how patient you are and how do you organize your work when you are required to complete more work in less time. Hence, you can say that you like busy schedules rather than sitting idle or working at a slow speed. Because of such busy schedules you enjoy your weekends or holidays in a much better way so that you can unwind and get ready for a new workweek .

Question 6: Tell me about your positive and negative qualities.

Answer: This is one of the tricky questions put forth by the employers in job interviews. Therefore, you need to be very careful with your words while answering such interview questions. It is always better to prepare for such questions before appearing for the interview, so that you don't jumble your words when you are in front of your interviewer. Be honest and confident and do not make the mistake of boasting about yourself too much. Support your strengths with examples to leave a strong impression on the interviewers.

Question 7: Why should we hire you for our company or organization?

Answer: While answering this question, you need to reiterate all your positive points, which will give the employers an insight into your strengths and prove it to them that you are a perfect for their company. Focus on the qualities which will provide them with ample reasons to hire you instead of some other candidate. This question lets you create a value for yourself, therefore prepare a very good answer for this question.

Question 8: Why do you want to work with us?

Answer: Such types of questions serve as a decision making tool for the employers, because this is one of the questions that tells the employers whether to hire you or not. Thus, you must research well about the company before appearing for the interview if you want to ace such questions. This will indicate to the employer, your interest in the company and impress them. Show them how enthusiastic you are to work with them and how you will contribute to the company from your quality of work.

Question 9: How much salary are you expecting for this job?

Answer: This is also one of the common interview questions that has to be faced by the majority of employees in their job interviews. For this reason, make your salary calculations by keeping all the key points in mind prior to the interview so that you can answer this question in a better way. But, remember that it is very bad practice to state the exact figures in the answer. Always mention your expected salary in a range and mention the reasons for the same.

Question 10: How do you organize your daily work?

Answer: By asking this question, the employer wants to find out how organized you are and how do you manage your time and work. Thus, say that you prioritize the work assigned to you and then start with the execution so that you utilize the working hours in an efficient manner. Such type of answers will help you in creating a good impression on the interviewer.

These are just a few questions that are commonly asked during a receptionist interview. However, these are not the only receptionist interview questions that you will face in your interview. But, all recruiters will look for the same set of qualities while hiring their receptionist. Hence, prepare well for the big day, have a pleasant smile and be polite in your interview session. Be honest and sound confident in order to stand out from the competing candidates.

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